Privacy policy

Privacy Policy

1. Introduction

We are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, purchase our memory cards, or interact with us in any way.

2. Information We Collect

Personal Information

  • When you place an order on our website, we collect information such as your name, shipping address, billing address, email address, and payment information. This information is necessary for us to process your order, deliver the products, and handle any customer service inquiries.
  • If you contact our customer service team, we may collect additional information related to your inquiry, such as the nature of the problem, your order details, and any other relevant information you provide.

Non - Personal Information

  • We also collect non - personal information, such as your IP address, browser type, device information, and the pages you visit on our website. This information helps us analyze website traffic, improve our website performance, and provide a better user experience. We may use cookies and similar tracking technologies to collect this non - personal information.

3. How We Use Your Information

Order Processing and Delivery

  • We use your personal information to process your orders, arrange for shipping, and ensure the timely delivery of the memory cards you purchase. We may also use your information to contact you regarding your order, such as to provide order updates, shipping notifications, or to resolve any issues related to your purchase.

Customer Service and Support

  • Your information is used to respond to your customer service inquiries, provide support, and address any concerns you may have. We may use the information you provide during your interactions with our customer service team to improve our service quality and better understand your needs.

Marketing and Promotions

  • With your consent, we may use your email address to send you marketing emails about our products, special offers, discounts, and other promotional information. You can unsubscribe from these emails at any time by following the unsubscribe instructions provided in the email.

Analytics and Improvement

  • We use the non - personal information we collect to analyze website usage patterns, understand customer behavior, and improve the functionality and content of our website. This helps us make our website more user - friendly, relevant, and effective.

4. Information Sharing

Third - Party Service Providers

  • We may share your personal information with third - party service providers who assist us in operating our business, such as shipping carriers, payment processors, and customer service software providers. These service providers are obligated to use your information only for the purposes for which we disclose it to them and to protect your information in accordance with applicable laws.

Legal Requirements

  • We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government investigation. We may also disclose your information to protect our rights, property, or the safety of our customers, employees, or the public.

5. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption technology, and access controls to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

  • You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact our customer service team.
  • You also have the right to object to our use of your information for marketing purposes and to request that we stop sending you marketing emails.

7. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and, if applicable, by sending you an email notification.

8. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at [email protected] or through the contact form on our website.
By using our website and providing your personal information, you consent to the collection, use, disclosure, and storage of your information in accordance with this Privacy Policy.